1. Services
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The Well Salon provides salon services at 2100 Morris Avenue, Birmingham, AL 35203. Services include haircuts, hair color, color correction, treatments, styling, men's haircuts,beard work, and related salon services.

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2. Appointments
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Appointments may be booked online, by phone, through approved booking tools, or in person. Appointment availability is not guaranteed until confirmed. The Well Salon may refuse, reschedule, or cancel appointments when necessary. Any cancellation, deposit, or no-show policies will be communicated at the time of booking or through the booking platform.

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3. SMS Text Messaging Program
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Program name: The Well Salon SMS Messaging Program

Program description: An appointment scheduling and customer service text messaging program for clients and prospective clients of The Well Salon. The program is operated by The Well Salon and delivered through our SMS service provider, Vendasta.

Message types include:

•     Appointment confirmations and reminders

•     Scheduling updates, rescheduling notices, and cancellation notices

•     Follow-ups, replies to inquiries, and customer support messages

•     Promotional messages, only if you separately opt in:special offers, salon updates, and service announcements

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4. SMS Consent
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By checking the appointment-related SMS consent box on our website form, booking form, or other approved opt-in point, you agree to receive appointment-related text messages from The Well Salon at the phone number provided. Promotional text messages require separate marketing consent. Marketing consent is optional and is not required to book an appointment, purchase services, or communicate with The Well Salon.

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5. SMS Disclosures
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•     Message and data rates may apply.

•     Message frequency varies based on appointment activity,communication preferences, and promotional opt-in status.

•     Reply STOP to unsubscribe at any time.

•     Reply HELP for assistance.

•     Mobile carriers are not liable for delayed or undelivered messages.

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6. Opt-Out and Help
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You may opt out of SMS mess age sat any time by replying STOP to any message from The Well Salon. After you optout, we may send one final message confirming that you have been unsubscribed.You may reply HELP for assistance or contact us directly at (205) 777-3353 orthewellsalonbham@gmail.com.

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7. Privacy
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Our collection and use of personal information, including phone numbers and SMS messaging data, is described in our Privacy Policy at thewellsalon.com/privacy-policy. We do not sell, rent, or share SMS opt-in data or text messaging data with third parties or affiliates for marketing or promotional purposes.

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8. Website Use

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We may update this Privacy Policy from time to time. The Effective Date above will reflect the latest version. Continued use of our website or services after an update means you accept the updated policy.

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9. Limitation of Liability

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To the fullest extent permitted bylaw, The Well Salon is not liable for indirect, incidental, special,consequential, or punitive damages arising from use of our website, services,or SMS messaging program. We are not responsible for delays or failures caused by mobile carriers, internet providers, device issues, third-party platforms,or circumstances outside our reasonable control.

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10. Updates to These Terms

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We may update these Terms from time to time. The Effective Date above will reflect the latest version. Continued use of our website, services, or SMS messaging program after an update means you accept the updated Terms.

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11. Contact Us

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The Well Salon

2100 Morris Avenue, Birmingham,AL 35203

Phone: (205) 777-3353

Email:thewellsalonbham@gmail.com

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